Purchases are shipped from our warehouse in Bangalore by courier.
All orders placed before 2 pm will be dispatched the next day. All other orders will be dispatched within 48 hours. Applicable from Monday to Saturday Only*.
Due to COVID-19, we cannot commit on delivery timelines. We do request you to bear with us in the case of slight delays. Please refer to our Covid Safety Measures Policy for more details. As per safety protocols while we are currently accepting online orders to ship within India and worldwide, due to changing nature of the situation, we reserve the right to pause deliveries to any country at any time if so warranted.
Order Deliveries Will Be Made Between
10:00 AM – 6:00 PM Monday – Saturday. Excluding public holidays.
Goods will need to be signed for upon delivery. If you cannot be there to sign for your delivery please suggest an alternative i.e. a family member, colleague, neighbor, etc. However, the brand takes no responsibility for goods signed by an alternative person.
Certain courier partners may request an OTP to complete delivery. This will need to be provided for completion of delivery. OTP will be sent to the number inputted at time of placing the order.
Earthen Wellness is not responsible for damage after delivery.
For all claims for shortages or damages must be reported to customer service within 48 hours of the day of delivery.
Shipping and handling rates may vary based on product, packaging, size, volume, type and other considerations. The shipping and handling charges are given at the time of check out and consumers will know about this before making payments.
*Orders placed on Sunday will be dispatched within 48 hours.
*Not applicable on public holidays
*Not applicable on offer days
Once your order is processed it cannot be cancelled.
Cash on Delivery Orders:
Currently, we do not accept Cash on Delivery due to the ongoing Covid-19 situation.